Insights from User Experience Research in the Factory: What to Consider in Interaction Design
Insights from User Experience Research in the Factory: What to Consider in Interaction Design
复制标题
工厂用户体验研究的见解：交互设计中应考虑的因素
DOI：
10.1007/978-3-319-27048-7_3
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发表时间：
2015
期刊：
影响因子：
--
通讯作者：
M. Tscheligi
中科院分区：
文献类型：
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作者：
D. Wurhofer;Verena Fuchsberger;Thomas Meneweger;C. Moser;M. Tscheligi
在过去的几年里，我们调查了人类在半导体工厂的工作，包括数字和非数字工件。在本文中，我们概述了与生产环境相关的各个方面。特别是，我们提出了考虑工人经验的因素以及对他们的用户体验（UX）的影响。基于元解释的方法，我们分析了我们以前的研究，并以发表我们以前研究结果的出版物为基础。总的来说，我们注释了21份出版物，这些出版物报告了定性（例如，民族志，访谈）和定量方法（例如，问卷调查）的结果。总的来说，这项工作通过指出工人经验的相关方面和影响，为设计师和研究人员提供了一个关于工厂环境中用户、系统和环境之间相互作用的方向。
During the past few years we investigated humans’ work in a semiconductor factory, both in relation to digital and non-digital artifacts. With this paper, we provide an overview of aspects that are relevant in production environments. In particular, we present factors accounting for workers’ experience as well as influences on their user experience (UX). Based on a meta-interpretation approach, we analyzed our previous studies on the basis of publications that presented our previous research results. In total, we annotated 21 publications, which reported results from qualitative (e.g., ethnographies, interviews) and quantitative approaches (e.g., questionnaires). Overall, this work contributes to an orientation for designers and researchers regarding the interplay between user, system and context in a factory environment by pointing out relevant aspects of and influences on workers’ experiences.