Knowledge management in healthcare: towards 'knowledge-driven' decision-support services
Knowledge management in healthcare: towards 'knowledge-driven' decision-support services
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DOI：
10.1016/s1386-5056(01)00167-8
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发表时间：
2001-09-01
影响因子：
4.9
通讯作者：
Abidi, SSR
中科院分区：
文献类型：
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作者：
Abidi, SSR
在本文中，我们重点介绍了知识管理在医疗保健企业中的参与。我们认为，医疗保健企业的“知识商数”可以通过从看似平静的医疗保健数据存储库中获取不同方面的知识来提高，然后将所获取的知识进行操作以得出一套可以影响医疗保健企业的战略决策、规划和管理的战略医疗保健决策支持服务。在本文中，我们首先提出一个参考知识管理环境 - 医疗保健企业内存 - 具有获取、共享和操作各种医疗保健知识模式的功能。接下来，我们提出战略医疗保健决策支持服务信息结构的功能和体系结构规范，该规范实现了知识采购（相对于数据挖掘）和知识操作化（相对于知识管理）技术之间的协同作用，以生成一套战略知识驱动的决策支持服务。总之，我们认为拟议的医疗保健企业记忆是重新思考改善医疗保健服务的可能杠杆来源的尝试，从而为医疗保健政策制定者提供宝贵的战略规划和管理资源。 (C) 2001 Elsevier Science Ireland Ltd. 保留所有权利。
In this paper, we highlight the involvement of Knowledge Management in a healthcare enterprise. We argue that the 'knowledge quotient' of a healthcare enterprise can be enhanced by procuring diverse facets of knowledge from the seemingly placid healthcare data repositories, and subsequently operationalising the procured knowledge to derive a suite of Strategic Healthcare Decision-Support Services that can impact strategic decision-making, planning and management of the healthcare enterprise. In this paper, we firstly present a reference Knowledge Management environment-a Healthcare Enterprise Memory-with the functionality to acquire, share and operationalise the various modalities of healthcare knowledge. Next, we present the functional and architectural specification of a Strategic Healthcare Decision-Support Services Info-structure, which effectuates a synergy between knowledge procurement (vis-a-vis Data Mining) and knowledge operationalisation (vis-a-vis Knowledge Management) techniques to generate a suite of strategic knowledge-driven decision-support services. In conclusion, we argue that the proposed Healthcare Enterprise Memory is an attempt to rethink the possible sources of leverage to improve healthcare delivery, hereby providing a valuable strategic planning and management resource to healthcare policy makers. (C) 2001 Elsevier Science Ireland Ltd. All rights reserved.