Analyzing the Quality of Counseling Conversations: the Tell-Tale Signs of High-quality Counseling
Analyzing the Quality of Counseling Conversations: the Tell-Tale Signs of High-quality Counseling
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分析咨询对话的质量：高质量咨询的标志
DOI：
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发表时间：
2018
期刊：
影响因子：
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通讯作者：
Rada Mihalcea
中科院分区：
文献类型：
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作者：
Verónica Pérez;Xuetong Sun;Christy Li;Yuchen Wang;K. Resnicow;Rada Mihalcea
行为和心理健康是世界范围内的紧迫问题。咨询正在成为各种精神和行为健康障碍的核心治疗方法。为了提高对咨询实践的理解，研究人员开始探索自然语言处理方法，通过研究镜像、同理心和反思性倾听等方面来分析咨询互动的本质。这项任务的一个具有挑战性的方面是缺乏心理治疗语料库。在本文中，我们介绍了从公共网络资源收集的高质量和低质量咨询对话的新数据集。我们详细描述了数据集收集过程，包括预处理、转录和两种咨询微观技能的注释：反思性倾听和提问。我们表明，获得的数据集可用于构建基于文本的分类器，能够预测咨询对话的整体质量，并提供对低质量和高质量咨询之间的语言差异的见解。
Behavioral and mental health are pressing issues worldwide. Counseling is emerging as a core treatment for a variety of mental and behavioral health disorders. Seeking to improve the understanding of counseling practice, researchers have started to explore Natural Language Processing approaches to analyze the nature of counseling interactions by studying aspects such as mirroring, empathy, and reflective listening. A challenging aspect of this task is the lack of psychotherapy corpora. In this paper, we introduce a new dataset of high-quality and low-quality counseling conversations collected from public web sources. We present a detailed description of the dataset collection process, including preprocessing, transcription, and the annotation of two counseling micro-skills: reflective listening and questions. We show that the obtained dataset can be used to build text-based classifiers able to predict the overall quality of a counseling conversation and provide insights into the linguistic differences between low-quality and high-quality counseling.
问题与反思：在大学生同伴主导的简短酒精干预中使用动机性访谈微观技能。
影响因子：
3.7
作者：
Tollison,SeanJ;Lee,ChristineM;Neighbors,Clayton;Neil,TerylA;Olson,NicholeD;Larimer,MaryE
通讯作者：
Larimer,MaryE