Supporting virtual team-building with a GSS: an empirical investigation
Supporting virtual team-building with a GSS: an empirical investigation
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DOI:
10.1016/s0167-9236(02)00009-x
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发表时间:
2003-03
期刊:
影响因子:
--
通讯作者:
W. Huang;K. Wei;R. Watson;B. Tan
中科院分区:
文献类型:
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作者:
W. Huang;K. Wei;R. Watson;B. Tan
As virtual teams become more and more common in organizations, supporting virtual teams will be an important research topic for group support systems (GSS) scholars. This research examines how a GSS may be used to support virtual team-building. The results reveal that a GSS with an embedded goal-setting structure helped virtual teams to foster better team cohesion, better team commitment, and better collaboration climate than a GSS without the goal-setting structure. Virtual teams using a GSS with an embedded goal-setting structure also had better perceived decision quality and generated more decision alternatives than virtual teams using a GSS without the goal-setting structure. Implications of these findings are discussed.