Vulnerable robots positively shape human conversational dynamics in a human-robot team
Vulnerable robots positively shape human conversational dynamics in a human-robot team
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DOI：
10.1073/pnas.1910402117
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发表时间：
2020-03-24
影响因子：
11.1
通讯作者：
Christakis, Nicholas A.
中科院分区：
文献类型：
--
作者：
Traeger, Margaret L.;Sebo, Sarah Strohkorb;Christakis, Nicholas A.
社交机器人在塑造与之互动的人类行为方面正变得越来越有影响力。在这里，我们研究了社交机器人的行为如何影响人与人之间的交流，而不仅仅是机器人与人之间的交流，使用三人组和一个机器人组进行30轮协作游戏（n = 51组）。我们发现，与机器人在每轮结束时发表中立言论或不发表言论的对照组相比，机器人发表弱势言论的小组中的人们彼此之间的交谈更多，他们的谈话更平等，并且更积极地看待他们的小组。机器人语言的变化不仅会影响人们与机器人的互动方式，还会影响人们之间的互动方式，这为通过将人工智能引入人与机器的混合系统来改变社会互动提供了前景。
Social robots are becoming increasingly influential in shaping the behavior of humans with whom they interact. Here, we examine how the actions of a social robot can influence human-to-human communication, and not just robot-human communication, using groups of three humans and one robot playing 30 rounds of a collaborative game (n = 51 groups). We find that people in groups with a robot making vulnerable statements converse substantially more with each other, distribute their conversation somewhat more equally, and perceive their groups more positively compared to control groups with a robot that either makes neutral statements or no statements at the end of each round. Shifts in robot speech have the power not only to affect how people interact with robots, but also how people interact with each other, offering the prospect for modifying social interactions via the introduction of artificial agents into hybrid systems of humans and machines.