An availability study of electronic articles in an academic health sciences library.
An availability study of electronic articles in an academic health sciences library.
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学术健康科学图书馆电子文章的可用性研究。
DOI：
10.3163/1536-5050.99.4.006
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发表时间：
2011
期刊：
影响因子：
--
通讯作者：
J. Crum
中科院分区：
文献类型：
--
作者：
J. Crum
目标
本研究的目的是：确定图书馆用户请求的文章数量，可以从图书馆的馆藏检索使用图书馆目录和链接解析器，换句话说，可用率;并确定在这个过程中遇到的问题的性质和频率，使问题可以得到解决，全文文章的访问可以得到改善。
方法
通过链接解析器日志文件确定了414篇请求文章的样本。图书馆工作人员试图使用图书馆目录和链接解析器检索这些文章，并记录了访问问题。
结果
工作人员能够使用该目录检索310篇文章的电子全文。另有21篇文章以印刷品形式提供，总体提供率接近80%。只有68%（280篇）的文章可以通过链接解析器以电子方式检索。在这两种情况下，获得服务的最大障碍是缺乏财产和覆盖面不全。通过链接解析器检索文章时遇到的最常见问题是元数据不完整或不准确。
结论
可用性研究是衡量图书馆提供的电子访问质量以及确定和量化访问障碍的有用工具。
OBJECTIVES
The purposes of this study were: to determine the number of articles requested by library users that could be retrieved from the library's collection using the library catalog and link resolver, in other words, the availability rate; and to identify the nature and frequency of problems encountered in this process, so that the problems could be addressed and access to full-text articles could be improved.
METHODS
A sample of 414 requested articles was identified via link resolver log files. Library staff attempted to retrieve these articles using the library catalog and link resolver and documented access problems.
RESULTS
Staff were able to retrieve electronic full text for 310 articles using the catalog. An additional 21 articles were available in print, for an overall availability rate of nearly 80%. Only 68% (280) of articles could be retrieved electronically via the link resolver. The biggest barriers to access in both instances were lack of holdings and incomplete coverage. The most common problem encountered when retrieving articles via the link resolver was incomplete or inaccurate metadata.
CONCLUSION
An availability study is a useful tool for measuring the quality of electronic access provided by a library and identifying and quantifying barriers to access.