Impact and dynamics of hate and counter speech online

Impact and dynamics of hate and counter speech online
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DOI:
10.1140/epjds/s13688-021-00314-6
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发表时间:
2022-01-24
期刊:
影响因子:
3.6
通讯作者:
Galesic, Mirta
Galesic, Mirta
中科院分区:
计算机科学3区
文献类型:
--
作者:
Garland, Joshua;Ghazi-Zahedi, Keyan;Galesic, Mirta

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公民发表的反击言论是打击仇恨言论和促进和平、非两极化对话的一种有希望的方式。然而,缺乏对其减少仇恨言论的有效性进行大规模纵向研究。为此,我们使用几种不同的宏观和微观层面的措施来分析德国Twitter上四年来发生的180,000次政治对话,对反言论的有效性进行了探索性分析。我们报告的仇恨和反言论随着时间的推移的动态互动,并提供见解是否,在“经典”欺凌的情况下,有组织的努力是更有效的比独立的个人在引导在线话语。总的来说,我们的研究结果构建了一个多方面的图片的动态仇恨和反言论在线。由于话语动态的复杂性,我们没有因果关系,我们的研究结果表明,有组织的仇恨言论与公共话语的变化有关,而反言论,特别是有组织的反言论,可能有助于遏制网络话语中的仇恨言论。
Citizen-generated counter speech is a promising way to fight hate speech and promote peaceful, non-polarized discourse. However, there is a lack of large-scale longitudinal studies of its effectiveness for reducing hate speech. To this end, we perform an exploratory analysis of the effectiveness of counter speech using several different macro- and micro-level measures to analyze 180,000 political conversations that took place on German Twitter over four years. We report on the dynamic interactions of hate and counter speech over time and provide insights into whether, as in 'classic' bullying situations, organized efforts are more effective than independent individuals in steering online discourse. Taken together, our results build a multifaceted picture of the dynamics of hate and counter speech online. While we make no causal claims due to the complexity of discourse dynamics, our findings suggest that organized hate speech is associated with changes in public discourse and that counter speech-especially when organized-may help curb hateful rhetoric in online discourse.