Information Needs of Blue‐Collar Workers: Welding Challenges and the Potential of Smart Welding Tools
Information Needs of Blue‐Collar Workers: Welding Challenges and the Potential of Smart Welding Tools
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蓝领工人的信息需求：焊接挑战和智能焊接工具的潜力
DOI：
10.1002/pra2.647
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发表时间：
2022
影响因子：
--
通讯作者：
Jose Bendana
中科院分区：
文献类型：
--
作者：
Katherine M. Hill;Rachel Tunis;Pablo M. Pejlatowicz;K. Fleischmann;Sherri R. Greenberg;R. Longoria;Jose Bendana
关于信息领域工作和职业的研究主要集中在白领工作上。人们对蓝领工人的信息技术经验和行为知之甚少。本研究考察了当前焊接工具和焊接培训的用户体验，并探讨了通过焊接工具中的智能技术集成信息反馈如何帮助焊工更安全、更轻松、更快速地完成工作。我们对Longhorn Racing（一个设计、制造和测试赛车的学生组织）的成员进行了14次深度访谈。参与者经历了危险和技术设置以及焊接工具有限的视野和信息反馈的挫折。许多人认为，将智能技术集成到焊接工具中可以改善他们的体验。这些创新可以加快培训速度，减少焊接行业的人员流失。此外，该研究还指出了对信息领域蓝领工人进行更多研究的迫切需要。
Research on work and occupations in the information field have largely focused on white‐collar jobs. Little is known about the information and technology experiences and behaviors of workers in blue‐collar jobs. This study examines the user experiences of current welding tools and welding training and asks how integration of information feedback through smart technology in welding tools can help welders do their jobs safer, easier, and faster. We conducted 14 in‐depth interviews with members of Longhorn Racing, a student organization that designs, builds, and tests race cars. Participants experienced frustrations with the dangerous and technical setup and the limited vision and information feedback from welding tools. Many argued that the integration of smart technology into welding tools could improve their experience. These innovations could lead to faster training and reduced attrition in the welding industry. Further, this research points to the urgent need for more research on blue‐collar workers in the information field.