Does perceived inclusion matter in the workplace?
Does perceived inclusion matter in the workplace?
复制标题
感知包容性在工作场所重要吗？
DOI：
10.1108/jmp-02-2017-0078
复制
发表时间：
2018-01-01
影响因子：
3.2
通讯作者：
Tang, Ningyu
中科院分区：
文献类型：
--
作者：
Chen, Chiyin;Tang, Ningyu
目的
感知到的包容是指员工对自身在工作场所中被包容状况的认知。这一概念为理解当今复杂工作环境中员工的体验提供了新视角。然而，关于感知到的包容如何影响员工行为的研究还很缺乏。本文的目的是从社会交换视角和角色认同理论的角度探索感知到的包容的作用机制。
设计/方法/途径
从一家制造企业的257名员工和60名主管那里收集了调查数据。运用多层结构方程模型和蒙特卡洛方法来检验中介效应。
发现
结果表明，员工感知到的包容通过组织承诺的中介作用，与工作角色和创新者角色绩效呈正相关。感知到的包容还与团队角色绩效直接相关。
创新性/价值
这是第一项从社会交换和角色认同视角对工作场所中感知到的包容进行实证检验的研究。它揭示了感知到的包容促进员工对组织的承诺，进而影响他们的工作角色行为。文中还讨论了理论贡献和实践意义。
Purpose Perceived inclusion refers to employees' perception of their inclusion status in the workplace. This concept offers a new perspective to understand employees' experiences within today's complex working environment. However, research on how perceived inclusion influences employee behavior is lacking. The purpose of this paper is to explore the mechanism of perceived inclusion through the lens of the social exchange perspective and role identity theory.Design/methodology/approach Survey data were collected from 257 employees and 60 supervisors in a manufacturing company. Multi-level structural equation modeling and the Monte Carlo method were applied to test the mediation effect.Findings The results indicated that employees' perceived inclusion was positively associated with job role and innovator role performance through the mediation of organizational commitment. Perceived inclusion was also directly associated with team role performance.Originality/value This is the first study to empirically examine perceived inclusion in the workplace from the social exchange and role identity perspective. It revealed that perceived inclusion fosters employees' commitment toward the organization, which in turn influences their work-role behaviors. Theoretical contributions and practical implications are discussed.