Diversity in Work Teams

Diversity in Work Teams
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工作团队的多元化

DOI:
10.1002/9781118663202.wberen670
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发表时间:
2015
影响因子:
6.2
通讯作者:
S. Perera
S. Perera
中科院分区:
人文科学1区
文献类型:
--
作者:
Cheri Ostroff;S. Perera

文献摘要

被引文献

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由来自不同种族、民族和文化群体的成员组成的工作团队越来越普遍。理解不同团队的影响是复杂的。大量的研究表明,在由相似的人组成的团队中工作的人有更积极的态度和反应,不太可能辞职。相比之下,由不同成员组成的团队可以利用更广泛的观点和专业知识,这可以促进创造力,创新和更好的团队成果。个人偏好相似性,在相似他人的团队中取得更积极的成果,但多样性可以为团队带来更积极的成果,这一悖论凸显了有效管理多样化团队所面临的挑战。对工作团队多样性的研究旨在了解如何通过积极的团队动力、社会融合、克服地位差异、任务相互依存和有效沟通以及领导过程来实现多样性的好处。
Work teams comprised of members from different racial, ethnic, and cultural groups are increasingly prevalent. Understanding the impact of diverse teams is complex. Considerable research has demonstrated that individuals working in a team composed of similar others have more positive attitudes and responses and are less likely to quit. In contrast, teams comprised of diverse members have a greater range of perspectives and expertise to draw upon, which can foster creativity, innovation, and better team outcomes. The paradox that individuals prefer similarity and have more positive outcomes in teams of similar others yet diversity can foster more positive outcomes for teams highlights the challenges faced in effectively managing diverse teams. Research on diversity in work teams aims to understand how the benefits of diversity can be achieved through positive team dynamics, social integration, the overcoming of status differences, task interdependence and effective communication, and leadership processes.