'Care left undone' during nursing shifts: associations with workload and perceived quality of care

'Care left undone' during nursing shifts: associations with workload and perceived quality of care
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DOI:
10.1136/bmjqs-2012-001767
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发表时间:
2014-02-01
影响因子:
5.4
通讯作者:
Griffiths, Peter
Griffiths, Peter
中科院分区:
医学1区
文献类型:
--
作者:
Ball, Jane E.;Murrells, Trevor;Griffiths, Peter

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Background There is strong evidence to show that lower nurse staffing levels in hospitals are associated with worse patient outcomes. One hypothesised mechanism is the omission of necessary nursing care caused by time pressuremissed care'.Aim To examine the nature and prevalence of care left undone by nurses in English National Health Service hospitals and to assess whether the number of missed care episodes is associated with nurse staffing levels and nurse ratings of the quality of nursing care and patient safety environment.Methods Cross-sectional survey of 2917 registered nurses working in 401 general medical/surgical wards in 46 general acute National Health Service hospitals in England.Results Most nurses (86%) reported that one or more care activity had been left undone due to lack of time on their last shift. Most frequently left undone were: comforting or talking with patients (66%), educating patients (52%) and developing/updating nursing care plans (47%). The number of patients per registered nurse was significantly associated with the incidence of missed care' (p