Multimedia training for child protective service workers: initial test results
Multimedia training for child protective service workers: initial test results
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儿童保护服务人员多媒体培训：初步测试结果
DOI：
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发表时间：
1995
期刊：
影响因子：
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通讯作者：
D. Schoech
中科院分区：
文献类型：
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作者：
R. Satterwhite;D. Schoech
儿童保护服务机构对基于计算机的培训表现出越来越大的兴趣，原因包括工作人员任务的技能降低、高流动率和法院命令提高工作人员的表现。基于计算机的多媒体的最新发展为基于计算机的培训提供了新的潜力。本文介绍了一个儿童保护服务模拟案例及初步测试结果。14位具有不同经验的用户对模拟案例的设计和学习反应非常积极。问题涉及在模拟案例中缺乏非正式指导，以及需要调整模拟的复杂性以吸引目标受众。
SUMMARY Child protective service agencies are showing increasing interest in computer based training due to factors such as deskil-ling of worker tasks, high turnover, and court orders to improve worker performance. Recent developments in computer-based multimedia offer new potential for computer based training. This article describes a child protective services case simulation and the results of preliminary testing. Fourteen users with a variety of experience responded very favorably to the design and learning that occurred by working the simulated case. Issues concern the lack of informal guidance while working the simulated case and the need to tailor the complexity of the simulation to ffae intended audience.