Lessons From One Future of Work: Opportunities to Flip the Gig Economy
Lessons From One Future of Work: Opportunities to Flip the Gig Economy
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DOI：
10.1109/mprv.2021.3113825
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发表时间：
2021-09
影响因子：
1.6
通讯作者：
Oliver Bates;Carol Lord;Hayley Alter;A. Friday;B. Kirman
中科院分区：
文献类型：
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作者：
Oliver Bates;Carol Lord;Hayley Alter;A. Friday;B. Kirman
无处不在的技术正在改变“工作的未来”。移动的技术、物联网和数据保证了“按需”高效便捷的工作。对于平台提供商来说，它们也很方便，因为它们为消费者提供了干净而高效的界面，打破了市场，只需点击一下就可以提供数字中介服务。这些技术提供了工作和劳动力市场的机会，同时破坏了有前途的灵活工作和获得足够工作的机会。全球零工经济正在扩张。越来越多的工人将零工经济视为他们的主要就业形式，但在他们所依赖的制度建设中几乎没有发言权。我们认为，技术专家必须与零工工人，政策制定者和其他利益相关者合作，以解决技术对零工工人的不利影响。为了更好地了解工人和他们使用的技术之间的关系，我们描述了与英国进行的研究的见解。自行车快递员我们反思技术在赋予这些工人代理权、权利和公平方面的作用。
Pervasive technologies are already transforming “The Future of Work.” Mobile technologies, IoT, and data promise efficient and convenient work “on-demand.” They are convenient too for platform providers whose clean and efficient interfaces for consumers disrupt marketplaces, offering digitally mediated access to services at a click. These same technologies provide access to work and labor markets whilst undermining promising flexible work and access to sufficient work. The global gig economy is expanding. Increasing numbers of workers see gig economy work as their main form of employment, yet have little voice in the construction of systems on which they depend. We argue that technologists must work with gig workers, policy makers, and other stakeholders to address the adverse effects of technologies on gig workers. To better understand relationships between workers and the technologies they use, we describe insights from research carried out with U.K. cycle couriers. We reflect on technology’s role in giving these workers’ agency, rights, and equity by design.