A group decision support system for idea generation and issue analysis in organization planning
A group decision support system for idea generation and issue analysis in organization planning
复制标题
用于组织规划中的想法生成和问题分析的群体决策支持系统
DOI：
10.1145/637069.637073
复制
发表时间：
1986
期刊：
影响因子：
0.3
通讯作者：
J. Nunamaker
中科院分区：
文献类型：
--
作者：
L. Applegate;B. Konsynski;J. Nunamaker
在当今复杂的商业环境中，人们对群体决策的依赖越来越大，而微机、电信和图形表示技术的进步也使人们对群体决策支持系统（GDSS）的设计产生了越来越大的兴趣。计划是组织中一项重要的群体决策活动。有效的规划取决于创新思想的产生和分析。基于这个原因，思想的产生和管理过程被选为GDSS的设计和实现的研究领域，组织内的非结构化群体决策过程。MIS规划和决策实验室已经建成，为规划和决策过程的研究提供了一个研究设施，而来自各种组织的高层管理人员使用该实验室进行实际的为他们的组织策划会议。本文提出了一个系统的设计，以支持在组织规划的想法产生和分析过程。在MIS规划和决策实验室进行的研究结果的使用电子头脑风暴系统的100多名规划人员从各种organization.The研究结果表明，计算机头脑风暴刺激任务导向的行为，减少群体的互动和平等的参与。信息的呈现方式、网络速度和高层管理人员的打字技能被认为是可能妨碍想法产生过程的因素，在设计系统及其使用方法时必须加以考虑。使用GDSS的计划者对计划会议的过程和结果表示高度满意。他们认为计算机是产生想法的重要工具，计算机头脑风暴过程比手动头脑风暴“好得多”。
The increasing reliance on group decision-making in today's complex business environments and advances in microcomputer, telecommunications and graphic presentation technology have combined to create a growing interest in the design of group decision support systems (GDSS). Planning is an important group decision-making activity within organizations. Effective planning depends on the generation and analysis of innovative ideas. For this reason, the idea generation and management process has been chosen as the domain for the study of the design and implementation of a GDSS to support complex, unstructured group decision processes within organizations.The MIS Planning and Decision Laboratory has been constructed to provide a research facility for the study of the planning and decision process while top executives from a variety of organizations use the laboratory to conduct actual planning sessions for their organization. This paper presents the design of a system to support the idea generation and analysis process in organization planning. Results of research conducted in the MIS Planning and Decision Laboratory on the use of the Electronic Brainstorming system with over 100 planners from a variety of organizations are presented and discussed.The findings of the research indicate that computer brainstorming stimulates task oriented behavior, decreases group interactions and equalizes participation. Information presentation, network speed and typing skills of the upper level managers were identified as possible inhibitors of the idea generation process that must be considered in the design of the system and the methodology for its use. Planners using the GDSS reported high levels of satisfaction with the process and outcome of the planning sessions. They rated the computer as an important tool for idea generation and the computer brainstorming process as "Much Better" than manual brainstorming.