You Want Me To Do What? A Design Study of Two-Factor Authentication Messages
You Want Me To Do What? A Design Study of Two-Factor Authentication Messages
复制标题
你想让我做什么？
DOI：
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发表时间：
2017
期刊：
影响因子：
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通讯作者：
Michelle L. Mazurek
中科院分区：
文献类型：
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作者：
Elissa M. Redmiles;Everest Liu;Michelle L. Mazurek
要求用户采用新行为的安全消息可能是用户安全决策的关键方面。先前的工作主要集中在如何设计警告消息来阻止不安全的做法。在这项工作中，我们将以双因素身份验证（2FA）作为案例研究，研究如何设计激励安全消息以鼓励采用。为此，我们对12名人口统计学不同的参与者进行了访谈和参与式设计研究。参与者既批评现有的2FA信息，又设计新的2FA信息。根据这些访谈的结果，我们提取了身份验证工具消息的初步设计选项，我们计划在未来的工作中对其进行验证。
Security messages that ask users to adopt new behaviors can be a crucial aspect of users’ security decision-making. Prior work has focused extensively on how to design warning messages to discourage insecure practices. In this work, we instead examine how to design motivating security messages to encourage adoption, taking two-factor authentication (2FA) as a case study. To this end, we conduct an interview and participatory design study with 12 demographically diverse participants. Participants both critiqued existing 2FA messages and designed new ones. Drawing from the results of these interviews, we extract preliminary design options for authentication tool messages, which we plan to validate in future work.