When the Tab Comes Due:Challenges in the Cost Structure of Browser Tab Usage

When the Tab Comes Due:Challenges in the Cost Structure of Browser Tab Usage
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当选项卡到期时:浏览器选项卡使用的成本结构面临的挑战

DOI:
10.1145/3411764.3445585
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发表时间:
2021
期刊:
Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems
影响因子:
--
通讯作者:
A. Kittur
A. Kittur
中科院分区:
--
文献类型:
--
作者:
Joseph Chee Chang;Nathan Hahn;Yongsung Kim;Julina Coupland;Bradley Breneisen;Hannah S Kim;John Hwong;A. Kittur

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选项卡已成为浏览 Web 不可或缺的一部分,但自近 20 年前推出以来几乎没有变化。相比之下,互联网经历了巨大的变化,用户越来越多地从浏览网站转向探索多种来源的信息以支持在线意义建构。本文研究了当今的选项卡如何因各种功能而超载,以及用户在管理选项卡时面临的问题。我们采访了十名信息工作者,询问他们的选项卡管理策略,并在两周内浏览了工作计算机上每个打开的选项卡四次。我们发现了推动保持标签打开(从互动到情感成本)与推动关闭标签(例如有限的注意力和资源)的竞争压力。然后,我们对 103 名参与者进行了调查,大规模估计这些压力的频率。最后,我们为未来的浏览器界面开发了设计含义,可以更好地支持管理这些压力。
Tabs have become integral to browsing the Web yet have changed little since their introduction nearly 20 years ago. In contrast, the internet has gone through dramatic changes, with users increasingly moving from navigating to websites to exploring information across many sources to support online sensemaking. This paper investigates how tabs today are overloaded with a diverse set of functionalities and issues users face when managing them. We interviewed ten information workers asking about their tab management strategies and walk through each open tab on their work computers four times over two weeks. We uncovered competing pressures pushing for keeping tabs open (ranging from interaction to emotional costs) versus pushing for closing them (such as limited attention and resources). We then surveyed 103 participants to estimate the frequencies of these pressures at scale. Finally, we developed design implications for future browser interfaces that can better support managing these pressures.
Unakite:使用 Web 为开发人员的决策提供脚手架
DOI: 10.1145/3332165.3347908
发表时间: 2019
期刊: ACM Symposium on User Interface Software and Technology (UIST
影响因子: --
作者:
Liu, Michael Xieyang;Hsieh, Jane;Hahn, Nathan;Zhou, Angelina;Deng, Emily;Burley, Shaun;Taylor, Cynthia;Kittur, Aniket;Myers, Brad A.
通讯作者: Myers, Brad A.