Development and preliminary evaluation of a training workshop for the collection of patient-reported outcome (PRO) interview data by research support staff.

Development and preliminary evaluation of a training workshop for the collection of patient-reported outcome (PRO) interview data by research support staff.
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DOI:
10.1007/s13187-012-0427-z
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发表时间:
2013-03
影响因子:
1.6
通讯作者:
Ostroff, Jamie S.
Ostroff, Jamie S.
中科院分区:
医学4区
文献类型:
--
作者:
Atkinson, Thomas M.;Hurley, Karen;Bylund, Carma L.;Berk, Alexandra;Diminni, Kimberly;Ostroff, Jamie S.

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本文描述了教学课程的开发和初步评估,以使研究支持人员具备通过访谈收集患者报告结果(PRO)所需的核心知识和技能。招募研究支持人员(N = 77)参加8个单独的研讨会,每个研讨会包括一个教学演示,然后是角色扮演场景,训练有素的演员描绘他们可能会遇到的常见场景,作为患者互动的一部分。对受训者进行了观察,并从受过培训的主持人和同行那里收到了关于其业绩的反馈。与培训前的评估相比,学员在进行研究访谈、处理苦恼的参与者、管理徘徊的访谈、询问参与者敏感问题和处理愤怒的患者方面的信心有了显着提高。培训研究支持人员通过患者访谈有效收集PRO可以提高这些人与患者互动的信心,最终提高数据收集的准确性。
This paper describes the development and initial evaluation of a didactic curriculum to prepare research support staff with the core knowledge and skills required to collect patient-reported outcomes (PROs) via interviews. Research support staff members (N = 77) were recruited for eight separate workshops, each consisting of a didactic presentation followed by role-play scenarios with trained actors depicting common scenarios they may encounter as part of patient interaction. Trainees were observed and received feedback on their performance from trained facilitators and peers. In comparison to their pre-training assessment, trainees showed significant improvement in their confidence to conduct a research interview, handle a distressed participant, manage a wandering interview, ask participants sensitive questions, and handle irritated patients. Training research support staff in the effective collection of PROs via patient interviews can improve the confidence of these individuals in interacting with patients, which can ultimately lead to increased accuracy of data collection.
DOI: 10.1007/s13187-011-0226-y
发表时间: 2011-12-01
影响因子: 1.6
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影响因子: --
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通讯作者: Basch E