Breathing Room in Monitored Space: The Impact of Passive Monitoring Technology on Privacy in Independent Living
Breathing Room in Monitored Space: The Impact of Passive Monitoring Technology on Privacy in Independent Living
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DOI：
10.1093/geront/gnv034
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发表时间：
2016-10-01
期刊：
影响因子：
5.7
通讯作者：
Berridge, Clara
中科院分区：
文献类型：
--
作者：
Berridge, Clara
研究目的：本研究考察了基于传感器的远程监控系统的用户和前用户对隐私和被动监控之间关系的表述。一个新的隐私概念为对研究结果进行建设性的分析提供了一个具有实际意义的框架。设计和方法：对6栋提供被动监测系统6年的低收入独立居住公寓楼的老年居民、家庭成员和工作人员进行了49次深入的半结构式访谈。记录的访谈被编码到Dedoose软件服务中，并使用扎根理论的方法进行分析。结果：关于隐私和被动监控之间的关系有五种不同的表述。该系统产生了关于居民的新知识，并使工作人员能够决定向居民披露这些知识的多少。他们选择不向居民透露他们跟进系统生成的警报的原因有两个：担心可能会产生侵犯隐私的感觉并导致对该技术的不满，以及知道许多居民用户不了解其功能的范围并会感到震惊。影响：这项研究揭示了获得知情同意的重要性和挑战。它确定了在使用被动监测时可能发生边界入侵的地方，以及技术设计和实践的变化如何为居民根据其隐私需求管理自己的边界创造机会。保护隐私的方法的多样性支持了将“边界管理机会”作为设计和实践原则的必要性。
Purpose of the Study: This study examines articulations of the relationship between privacy and passive monitoring by users and former users of a sensor-based remote monitoring system. A new conceptualization of privacy provides a framework for a constructive analysis of the study's findings with practical implications.Design and Methods: Forty-nine in-depth semistructured interviews were conducted with elder residents, family members, and staff of 6 low-income independent living residence apartment buildings where the passive monitoring system had been offered for 6 years. Transcribed interviews were coded into the Dedoose software service and were analyzed using methods of grounded theory.Results: Five diverse articulations of the relationship between privacy and passive monitoring emerged. The system produced new knowledge about residents and enabled staff to decide how much of that knowledge to disclose to residents. They chose not to disclose to residents their reason for following up on system-generated alerts for 2 reasons: concern that feelings of privacy invasion may arise and cause dissatisfaction with the technology, and the knowledge that many resident users did not comprehend the extent of its features and would be alarmed.Implications: This research reveals the importance and challenges of obtaining informed consent. It identifies where boundary intrusion can occur in the use of passive monitoring as well as how changes to technology design and practice could create opportunities for residents to manage their own boundaries according to their privacy needs. The diversity of approaches to privacy supports the need for "opportunity for boundary management" to be employed as both a design and practice principle.