Creating Rapport with Virtual Agents
Creating Rapport with Virtual Agents
复制标题
与虚拟代理建立融洽关系
DOI：
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发表时间：
2007
期刊：
影响因子：
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通讯作者：
Robin Duffy
中科院分区：
文献类型：
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作者：
J. Gratch;Ning Wang;Jillian Gerten;Edward Fast;Robin Duffy
最近的研究已经确定了虚拟角色通过简单的偶然非语言行为与人类建立融洽关系的潜力。我们假设，在建立融洽关系时，偶然性而不仅仅是积极反馈的频率是至关重要的。这项研究的主要目标是评估：代理人能否产生行为，在人类说话者中产生融洽的感觉，这与人类产生的反馈相比如何？第二个目标是回答这个问题：当涉及到创造融洽的感觉时，代理反馈的偶然性（而不是频率）是否至关重要？结果表明，偶然性的问题，当谈到创造融洽和代理生成的行为是一样好的人类听众在创造融洽。“虚拟人听众”条件的表现比其他条件更差。
Recent research has established the potential for virtual characters to establish rapport with humans through simple contingent nonverbal behaviors. We hypothesized that the contingency, not just the frequency of positive feedback is crucial when it comes to creating rapport. The primary goal in this study was evaluative: can an agent generate behavior that engenders feelings of rapport in human speakers and how does this compare to human generated feedback? A secondary goal was to answer the question: Is contingency (as opposed to frequency) of agent feedback crucial when it comes to creating feelings of rapport? Results suggest that contingency matters when it comes to creating rapport and that agent generated behavior was as good as human listeners in creating rapport. A "virtual human listener" condition performed worse than other conditions.