The Usability of Print and Online Video Instructions
The Usability of Print and Online Video Instructions
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印刷版和在线视频说明的可用性
DOI:
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发表时间:
2013
期刊:
影响因子:
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通讯作者:
Kara Poe Alexander
中科院分区:
文献类型:
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作者:
Kara Poe Alexander
This study investigates the usability of print and online video instructions for computer tasks. Usability tests, comprehension tests, and questionnaires were collected from participants, and 4 areas of usability were analyzed: effectiveness, retention, satisfaction, and preference. Findings show marginal differences between the 2 mediums, except in terms of user satisfaction and instruction length. This research helps technical communicators better understand the affordances, or potentials and limitations, of print and video instructions.