The Usability of Print and Online Video Instructions

The Usability of Print and Online Video Instructions
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印刷版和在线视频说明的可用性

DOI:
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发表时间:
2013
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通讯作者:
Kara Poe Alexander
Kara Poe Alexander
中科院分区:
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文献类型:
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作者:
Kara Poe Alexander

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本研究调查了计算机任务的印刷和在线视频指令的可用性。从参与者那里收集可用性测试、理解测试和问卷,并分析了可用性的4个方面:有效性、保留、满意度和偏好。调查结果显示,除了在用户满意度和指令长度的边际差异。这项研究有助于技术传播者更好地理解的启示,或潜力和限制,印刷和视频说明。
This study investigates the usability of print and online video instructions for computer tasks. Usability tests, comprehension tests, and questionnaires were collected from participants, and 4 areas of usability were analyzed: effectiveness, retention, satisfaction, and preference. Findings show marginal differences between the 2 mediums, except in terms of user satisfaction and instruction length. This research helps technical communicators better understand the affordances, or potentials and limitations, of print and video instructions.