An affordance perspective of team collaboration and enforced working from home during COVID-19
An affordance perspective of team collaboration and enforced working from home during COVID-19
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DOI：
10.1080/0960085x.2020.1800417
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发表时间：
2020-08-08
影响因子：
9.5
通讯作者：
Bendz, Taino
中科院分区：
文献类型：
--
作者：
Waizenegger, Lena;McKenna, Brad;Bendz, Taino
COVID-19给我们的生活带来了前所未有的挑战。许多政府强迫人们呆在家里，导致许多知识工作者从现场协作转向虚拟协作。现有的远程工作文献并没有对政府强制在家工作的情况提供透彻的解释。本研究采用示能透镜，探讨了COVID-19带来的突发性和强制性问题，以及知识工作者为实现团队协作目标而使用的技术手段。我们采访了29名知识型员工，了解他们被要求在家工作的经历，并介绍了“强制在家工作”一词。这篇论文通过提供对COVID-19期间团队协作的可供性替代的理解，为可供性理论做出了贡献。可供性的转变对团队协作产生了积极和消极的影响，因为各种技术可供性被感知和实现，以维持“一切照旧”。
COVID-19 has caused unprecedented challenges to our lives. Many governments have forced people to stay at home, leading to a radical shift from on-site to virtual collaboration for many knowledge workers. Existing remote working literature does not provide a thorough explanation of government-enforced working from home situations. Using an affordance lens, this study explores the sudden and enforced issues that COVID-19 has presented, and the technological means knowledge workers use to achieve their team collaboration goals. We interviewed 29 knowledge workers about their experiences of being required to work from home and introduced the term "enforced work from home". This paper contributes to the affordance theory by providing an understanding of the substitution of affordances for team collaboration during COVID-19. The shifting of affordances results in positive and negative effects on team collaboration as various affordances of technology were perceived and actualised to sustain "business as usual".