Design Opportunities in Three Stages of Relationship Development between Users and Self-Tracking Devices
Design Opportunities in Three Stages of Relationship Development between Users and Self-Tracking Devices
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用户与自我追踪设备关系发展三个阶段的设计机会
DOI：
10.1145/2858036.2858148
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发表时间：
2016
期刊：
影响因子：
--
通讯作者：
Youn
中科院分区：
文献类型：
--
作者：
Da;Yeoreum Lee;Saeyoung Rho;Youn
最近，自我追踪设备（例如可穿戴活动跟踪器）已为最终用户提供了更大的可用性。尽管这些新兴产品在人机交互方面充满了新的特征，但仍不清楚如何描述和设计此类设备中的用户体验。在本文中，我们提出了为期三周的现场研究，旨在展现用户在可穿戴活动跟踪器方面的经验。从Knapp的人际关系发展中的互动阶段借鉴，我们提出了用户与自我跟踪设备之间关系发展的三个阶段：启动和实验，加强与集成以及停滞和终止。我们强调了每个阶段的挑战，并为未来的自我追踪设备设计机会。
Recently, self-tracking devices such as wearable activity trackers have become more available to end users. While these emerging products are imbued with new characteristics in terms of human-computer interaction, it is still unclear how to describe and design for user experience in such devices. In this paper, we present a three-week field study, which aimed to unfold users' experience with wearable activity trackers. Drawing from Knapp's model of interaction stages in interpersonal relationship development, we propose three stages of relationship development between users and self-tracking devices: initiation & experimentation, intensifying & integration, and stagnation & termination. We highlight the challenges in each stage and design opportunities for future self-tracking devices.