mFerio: the design and evaluation of a peer-to-peer mobile payment system

mFerio: the design and evaluation of a peer-to-peer mobile payment system
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mFerio:点对点移动支付系统的设计和评估

DOI:
10.1145/1555816.1555846
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发表时间:
2009
期刊:
Banking & Insurance eJournal
影响因子:
--
通讯作者:
Jason I. Hong
Jason I. Hong
中科院分区:
--
文献类型:
--
作者:
R. Balan;Narayan Ramasubbu;K. Prakobphol;Nicolas Christin;Jason I. Hong

文献摘要

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在本文中,我们提出了一个近场通信为基础的移动的P2P支付应用程序,称为mFerio,旨在取代基于现金的交易的设计和评估。我们首先确定支付系统应该满足的设计标准,然后解释mFerio如何相对于这些标准,改进基于现金的系统的局限性。接下来我们将描述mFerio的实现和用户界面设计,重点是可用性和安全性之间的平衡。最后,我们提出了一个两阶段的用户研究的结果,涉及共104人,这表明mFerio具有较低的认知负荷,也是快速,准确,易于使用-甚至优于现金的速度和认知负荷在常见的支付情况。
In this paper, we present the design and evaluation of a near-field communication-based mobile p2p payment application, called mFerio, that is designed to replace cash-based transactions. We first identify design criteria that payment systems should satisfy and then explain how mFerio, relative to those criteria, improves on the limitations of cash-based systems. We next describe mFerio's implementation and user interface design, focusing on the balance between usability and security. Finally, we present the results of a two-phase user study, involving a total of 104 people, that shows that mFerio has low cognitive load and is also fast, accurate, and easy to use - even outperforming cash in terms of speed and cognitive load in common payment situations.