Performance comparison of management groups under centralised management
Performance comparison of management groups under centralised management
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DOI：
10.1016/j.ejor.2019.05.005
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发表时间：
2019-11
期刊：
影响因子：
--
通讯作者：
M. Afsharian;Heinz Ahn;Sören Guntram Harms
中科院分区：
文献类型：
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作者：
M. Afsharian;Heinz Ahn;Sören Guntram Harms
在许多真实的数据挖掘分析（DEA）应用中，存在这样的情况，即一个中心实体通过几个不同的管理组来管理大量类似的单元。各集团均设有独立的地理业务区域，在管理其营运单位时，在分配资源及为当地客户生产产品及╱或服务时，均采用其独特的管理风格。本文扩展了Camanho和Dyson（2006）的DEA方法，引入了一个指标，用于比较在这种集中管理情景下管理团队的绩效。我们的方法是能够直接捕获的基础上，他们的内部能力，在转换输入输出的组的性能。由此产生的指数及其组成部分不仅满足循环性，而且还突出了每个群体可获得的潜在技术方面的技术差距。来自电梯和自动扶梯行业全球领导者之一的真实数据将用于说明所提出的方法。
In many real world data envelopment analysis (DEA) applications, there are situations where a central body manages a large number of similar units through a few distinct management groups. Each group – with a segregated geographical business area – has its own unique management style in managing its operating units while allocating resources and producing products and/or services to local customers. This paper extends the respective DEA approach of Camanho and Dyson (2006) by introducing an index for comparing the performance of the management groups under such a centralised management scenario. Our approach is capable of capturing directly the performance of the groups on the basis of their internal abilities in transforming inputs to outputs. The resulting index and its components not only satisfy circularity but also highlight the technological gap in regard to the potential technology available to each group. Real-world data from one of the global leaders in the elevator and escalator industry will be used to illustrate the proposed approach.