Online counselling: a descriptive analysis of therapy services on the Internet
Online counselling: a descriptive analysis of therapy services on the Internet
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DOI：
10.1080/03069880600583170
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发表时间：
2006-05-01
影响因子：
1.2
通讯作者：
Glass, CA
中科院分区：
文献类型：
--
作者：
Chester, A;Glass, CA
这项研究调查了在线咨询的新兴实践。尽管传统的咨询实践涉及咨询师和客户之间的面对面互动，但越来越多的从业者通过互联网提供咨询或治疗服务。在本研究中，共有 67 名在线咨询师完成了一份调查问卷，探讨了向公众提供在线咨询的从业人员的背景、服务、费用和通信技术。结果表明，在线咨询是由经验相对丰富、主要是西方的从业者进行的，其特点是使用电子邮件。在线客户主要是女性，接受的干预时间相对较短。尽管该领域似乎随着其受欢迎程度的增加而不断发展，但早期研究提出的一些伦理问题仍未得到充分解决。
This study investigated the emerging practice of online counselling. Although the traditional practice of counselling involves face-to-face interaction between counsellor and client, a growing number of practitioners are providing counselling or therapy services via the Internet. In the present study, a total of 67 online counsellors completed a questionnaire exploring the backgrounds, services, fees, and communication technologies of practitioners offering online counselling to the public. Results suggest that online counselling is conducted by relatively experienced, primarily Western-based practitioners and is characterised by the use of email. Online clients are mainly female and receive relatively short-term interventions. Although the field appears to be evolving as its popularity increases, some ethical concerns raised by early research remain inadequately addressed.