Effects of self-help guides on three consumer advocacy skills: Using personal experiences to influence public policy.
Effects of self-help guides on three consumer advocacy skills: Using personal experiences to influence public policy.
复制标题
自助指南对三种消费者倡导技能的影响:利用个人经历影响公共政策。
DOI:
10.1037/h0091553
复制
发表时间:
1987
影响因子:
2.7
通讯作者:
R. Mathews
中科院分区:
文献类型:
--
作者:
T. Seekins;S. Fawcett;R. Mathews
Examined the effects of self-help guides on the performance of 3 consumer advocacy skills (preparing and presenting brief personal testimony, writing letters to a newspaper editor, and writing letters to public officials) by members of a disabilities advocacy group. These guides were used as behavioral prosthetics, and no training was provided by the researchers. In Exp I, a 40-yr-old female with multiple sclerosis prepared independent living (IL) advocacy letters. Skill performance was measured by observers using behavioral checklists. Experts rated the quality and potential impact of performances. Results indicate that use of self-help guides improved performance and led to higher ratings by experts. Exp II extended these results with 10 IL group members (aged 19–57 yrs).(PsycINFO Database Record (c) 2016 APA, all rights reserved)