The influence of the COVID-19 pandemic on the digital transformation of work
The influence of the COVID-19 pandemic on the digital transformation of work
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DOI：
10.1108/ijssp-07-2020-0323
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发表时间：
2020-10-05
影响因子：
2.7
通讯作者：
Nagel, Lisa
中科院分区：
文献类型：
--
作者：
Nagel, Lisa
目的 - 本研究探讨新冠疫情是否导致了工作场所数字化转型的加速。
设计/方法/途径 - 本研究基于2020年3月至4月新冠疫情期间在众包平台亚马逊土耳其机器人（Amazon Mechanical Turk）上进行的一项调查。
研究结果 - 研究结果显示，在家办公的人数有所增加，并且许多人认为，为应对新冠疫情，工作的数字化转型已经加速。注意到这种加速的人可以想象未来完全数字化地工作。此外，由于新冠疫情，传统工作作为稳定收入来源的重要性已经降低，而数字化工作形式作为稳定收入来源的重要性有所增加。员工们认为，未来数字化工作作为稳定收入来源将比传统工作发挥更重要的作用。
研究局限性/影响 - 由于调查是在网上进行的，受访者可能对数字化工作有一定的偏好。
原创性/价值 - 本研究评估了新冠疫情对未来工作的影响，表明由于新冠疫情，人们对数字化转型的看法以及完全以数字化方式工作的意愿已经发生了变化。为了评估疫情对工作数字化的长期影响，有必要进行在预测中包含宏观经济影响的研究。
Purpose - This study investigates whether the COVID-19 pandemic has led to an acceleration of the digital transformation in the workplace.Design/methodology/approach - This study is based on a survey conducted during the COVID-19 pandemic from March to April 2020 on the crowdsourcing platform Amazon Mechanical Turk.Findings - The findings show an increase of people working from home offices and that many people believe that digital transformation of work has accelerated in response to the COVID-19 pandemic. People who noted this acceleration can imagine working digitally exclusively in the future. Moreover, the importance of traditional jobs as a secure source of income has decreased, and digital forms of work as a secure source of income have increased because of the COVID-19 pandemic. Workers believe that digital work will play a more important role as a secure source of income in the future than traditional jobs.Research limitations/implications - Because the survey was conducted online, respondents may have had a certain affinity for digital work.Originality/value - This study assesses the consequences of the COVID-19 pandemic on the future of work, showing that changes in the perception of digital transformation and the willingness to work exclusively in a digital manner have arisen as result of the COVID-19 pandemic. To estimate the long-term consequences of the pandemic on the digitisation of work, research that includes macroeconomic consequences in its forecast is necessary.