Distinguishing between the concepts of supply chain agility and resilience

Distinguishing between the concepts of supply chain agility and resilience
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区分供应链敏捷性和弹性的概念

DOI:
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发表时间:
2019
影响因子:
7.5
通讯作者:
Sıddık Bozkurt
Sıddık Bozkurt
中科院分区:
管理学3区
文献类型:
--
作者:
D. Gligor;Nichole Gligor;M. C. Holcomb;Sıddık Bozkurt

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目的 本文的目的是澄清敏捷性和弹性的多维概念。此外,本文试图通过整合敏捷性和复原力的不同知识体系来阐明这两个概念之间的差异和相似之处。 设计/方法论/途径 进行了多学科系统文献综述。通过回顾运动科学、制造、组织、信息系统以及信息系统开发和供应链文献库,探讨了敏捷性的概念。通过回顾心理和精神病理学、生态、经济、组织和供应链文献基础来研究复原力的概念。 研究结果 检查这两个结构之间的复杂关系导致出现了六个主要维度来捕捉敏捷性的概念(即快速改变方向的能力、速度/加速运营、扫描环境/预测、授权客户/定制、调整策略和运营(灵活性)以及集成公司内部和跨公司的流程)。同样,弹性也揭示了六个维度(即抵抗/生存中断的能力、完全避免冲击、中断后恢复/恢复到原始状态的能力、速度/加速行动、调整战术和行动(灵活性)以及扫描环境/预期)。研究发现敏捷性和复原力具有三个共同维度(即调整战术和行动的能力(灵活性)、速度/加速行动和扫描环境/预期的能力)。 实际意义 从资源分配的角度来看,识别敏捷性和复原力的共同特征具有重要的管理意义。将资源分配到发展敏捷性和复原力的共同特征可以帮助企业最大限度地发挥此类投资的影响。也就是说,通过投资两者的共同特征,可以提高供应链敏捷性和供应链弹性。如果企业在不了解共同特征的情况下独立开发或改进供应链敏捷性或弹性,则可能会重复投资,导致供应链冗余和效率低下。 原创性/价值 从理论角度来看,对敏捷性和复原力之间的异同没有清晰、全面的理解是有问题的。清楚地理解每个构造所代表的含义,可以帮助研究人员以一致的方式操作这些构造,从而为构建可推广的理论提供了一个平台。此外,在供应链管理文献中提供关于敏捷性和弹性的普遍、全面和多学科的视角,有助于提高供应链管理领域在其他学科中的知名度,因为供应链管理领域之外的学者可以利用这项研究成果。
Purpose The purpose of this paper is to add clarity to the multidimensional concepts of agility and resilience. In addition, this paper seeks to clarify the differences and similarities between the two concepts by integrating the distinct bodies of knowledge on agility and resilience. Design/methodology/approach A multidisciplinary systematic literature review is conducted. The concept of agility is explored through a review of the sports science, manufacturing, organizational, information systems and information systems development and supply chain literature bases. The concept of resilience is investigated through a review of the psychological and psychopathological, ecological, economic, organizational and supply chain literature bases. Findings Examining the complex relationship between the two constructs led to the emergence of six major dimensions to capture the concept of agility (i.e. ability to quickly change direction, speed/accelerate operations, scan the environment/anticipate, empower the customer/customize, adjust tactics and operations (flexibility), and integrate processes within and across firms). Similarly, six dimensions were uncovered for resilience (i.e. ability to resist/survive disruptions, avoid the shock altogether, recover/return to original form following disruption, speed/accelerate operations, adjust tactics and operations (flexibility) and scan the environment/anticipate). Agility and resilience were found to share three common dimensions (i.e. ability to adjust tactics and operations (flexibility), speed/accelerate operations and scan the environment/anticipate). Practical implications The identification of the common characteristics of agility and resilience carries important managerial implications from a resource allocation perspective. Allocating resources to the development of the common characteristics of agility and resilience can help firms maximize the impact of such investments. That is, by investing in the common characteristics of both they can improve supply chain agility and supply chain resilience. If firms approach the development or improvement of supply chain agility or resilience independent from one another, without an awareness of the common characteristics, they could be duplicating their investments resulting in supply chain redundancies and inefficiencies. Originality/value Not having a clear and comprehensive understanding of the similarities and differences between agility and resilience is problematic from a theoretical perspective. A clear understanding of what each construct represents provides a platform for building generalizable theory by helping researchers operationalize these constructs in a consistent manner. Further, providing a generalizable, comprehensive and multidisciplinary perspective on agility and resilience within supply chain management literature can help increase the visibility of the field of supply chain management across other disciplines as scholars outside the field of supply chain management can utilize the results of this research effort.