What Influences Parents and Practitioners' Decisions to Share Personal Information within an Early Help (Social Care) Context? Implications for Practice in Sharing Digital Data across Sectors

What Influences Parents and Practitioners' Decisions to Share Personal Information within an Early Help (Social Care) Context? Implications for Practice in Sharing Digital Data across Sectors
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是什么影响家长和从业者在早期帮助(社会关怀)背景下分享个人信息的决定?

DOI:
10.1093/bjsw/bcab167
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发表时间:
2022
期刊:
The British Journal of Social Work
影响因子:
--
通讯作者:
Smart D
Smart D
中科院分区:
--
文献类型:
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作者:
Smart D

文献摘要

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在“早期帮助”支助范围内满足家庭(儿童、青年和成人)的多重和往往复杂的需求,取决于不同部门的从业人员在征得家庭自愿同意分享信息后,分享相关和及时的信息。本文报告定性一对一的采访与成年人的家庭(n= 32),一个母亲/父亲二人访谈(n= 2)和焦点小组与从业者(n= 47)在英格兰东北部的五个地方当局地区接受或提供早期帮助支持。我们探讨了同意分享个人信息的经验,并在为家庭提供早期帮助支持时考虑数字健康数据系统的有用性。通信隐私管理理论被用来作为一个框架来分析数据。参与者叙述的关键主题包括需要帮助和支持的程度;信任关系的重要性;更强有力和结构化的联合工作做法;以及了解如何分享信息。这项工作为一些最脆弱的家庭和更广泛的社会背景提供了当前信息共享做法的见解。它对数字数据系统的有用性有影响,该系统与早期帮助服务共享GP健康数据,并表明这可能在父母-医生关系中发挥作用。
Meeting the multiple and often complex needs of families (children, young people and adults) within ‘Early Help’ support is dependent upon practitioners from different sectors sharing relevant and timely information, after gaining a family’s voluntary consent to share information. This article reports on qualitative one-to-one interviews with adults in families (n= 32), one mother/father dyad interview (n= 2) and focus groups with practitioners (n= 47) in five local authority areas in North East England receiving or providing Early Help support. We explored experiences of providing consent to share personal information and consider the usefulness of a digital health data system when providing Early Help support to families. Communication Privacy Management theory was used as a framework to analyse the data. Key themes in participants’ accounts include the degree of need for help and support; the importance of trusting relationships; stronger and structured joint working practices; and understanding how information is shared. This work provides insights into current information sharing practices for some of the most vulnerable families and the wider social contexts. It has implications for the usefulness of a digital data system that shares GP health data with Early Help services and suggests the role this could have in the parent–practitioner relationship.