The relative impact of workplace bullying as a social stressor at work

The relative impact of workplace bullying as a social stressor at work
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DOI:
10.1111/j.1467-9450.2010.00813.x
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发表时间:
2010-10-01
影响因子:
2.1
通讯作者:
Einarsen, Stale
Einarsen, Stale
中科院分区:
心理学4区
文献类型:
--
作者:
Hauge, Lars Johan;Skogstad, Anders;Einarsen, Stale

文献摘要

被引文献

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职场欺凌被认为是一种严重的社会压力源,对受影响的个人来说,比所有其他与工作有关的压力源的影响加在一起更严重、更具破坏性。然而,很少有研究明确地调查了这一假设。在挪威工作人口的代表性样本中,本研究在控制了工作要求、决策权、角色模糊和角色冲突等有充分记录的工作压力源后,调查了工作场所欺凌作为个人和组织相关结果的预测因子的相对贡献。霸凌被发现是所有结果的重要预测因子,显示出与焦虑和抑郁有关的实质性相对贡献,而对于工作满意度,离职意向和缺勤,则确定了更温和的相对贡献。职场欺凌确实是一种强有力的社会压力源,其后果与组织中经常遇到的其他压力源的影响相似,甚至更严重。因此,当控制其他工作压力源的影响时,欺凌对暴露个体也有相当大的影响,这一发现表明欺凌是工作场所的一个严重问题,需要积极预防和管理。
Exposure to workplace bullying has been argued to be a severe social stressor and a more crippling and devastating problem for affected individuals than the effects of all other work-related stressors put together. However, few studies have explicitly investigated this assumption. In a representative sample of the Norwegian working population, the present study investigated the relative contribution of workplace bullying as a predictor of individual and organizational related outcomes after controlling for the well-documented job stressors of job demands, decision authority, role ambiguity and role conflict. Bullying was found to be a significant predictor of all the outcomes included, showing a substantial relative contribution in relation to anxiety and depression, while for job satisfaction, turnover intention and absenteeism, more modest relative contributions were identified. Workplace bullying is indeed a potent social stressor with consequences similar to, or even more severe than, the effects of other stressors frequently encountered within organizations. Thus, the finding that bullying has a considerable effect on exposed individuals also when controlling for the effects of other job stressors demonstrates bullying as a serious problem at workplaces that needs to be actively prevented and managed in its own right.