Assessment of pharmacists’ knowledge, attitude and practice in chain community pharmacies towards their current function and performance in Indonesia
Assessment of pharmacists’ knowledge, attitude and practice in chain community pharmacies towards their current function and performance in Indonesia
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DOI：
10.18549/pharmpract.2019.3.1518
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发表时间：
2019-09-01
期刊：
影响因子：
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通讯作者：
Hermansyah, Andi
中科院分区：
文献类型：
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作者：
Athiyah, Umi;Setiawan, Catur D;Hermansyah, Andi
背景：2014 年全民医疗保险的推出影响了印度尼西亚社区药房的经营。关于印度尼西亚连锁社区药房环境中药剂师执业的研究非常有限。印尼的连锁社区药店均由同一管理层运营和控制。与印度尼西亚的独立社区药房相比，连锁社区药房通常表现出更好的服务。 目的：本研究旨在评估连锁社区药房工作的药剂师对其当前提供药房服务的职能和绩效的知识、态度和实践（KAP）。方法：于 2017 年 1 月至 3 月在印度尼西亚最大的连锁社区药房之一 KF 进行了一项使用问卷调查的横断面研究。招聘过程中采用总体抽样的方法。使用描述性统计、独立 t 检验和单向方差分析对数据进行分析。根据标准化评分系统对 KAP 分数进行评估并分为“差”、“中等”和“良好”。 结果：共有 949 名 KF 药剂师（响应率为 100%）参与了研究。大多数药剂师在知识和态度方面表现出良好的得分，这与实践形成鲜明对比，大多数药剂师仅获得中等得分。发现配药和自我药疗服务的工作经验、年龄和标准操作程序 (SOP) 的可用性具有统计显着性 (p
Background: The introduction of universal healthcare coverage in 2014 has affected the practice of community pharmacies in Indonesia. Studies regarding the practice of pharmacist in the chain community pharmacy setting in Indonesia are very limited. The chain community pharmacies in Indonesia are operated and controlled by the same management. The chain community pharmacies usually show better services compared to independent community pharmacies in Indonesia.Objective: The study aimed to assess the knowledge, attitude and practice (KAP) of pharmacist working in chain community pharmacy towards their current function and performance in delivering pharmacy servicesMethods: A cross-sectional study using questionnaires was conducted between January and March 2017 in KF, one of the largest chain community pharmacies in Indonesia. The total sampling method was used in the recruitment process. The data were analyzed using descriptive statistics, independent t-Test and one-way ANOVA. The KAP scores were assessed and categorized as "poor", "moderate" and "good" based on the standardized scoring system.Results: A total of 949 KF's pharmacists (100% response rate) were participated in the study. The majority of pharmacists showed a good score in terms of knowledge and attitude, which is in contrast to practice as majority only obtained a moderate score. Working experience, age and the availability of standard operating procedures (SOP) for both dispensing and self-medication services were found to be statistically significant (p