Building Trust and Feeling Well: Examining Intraindividual and Interpersonal Outcomes and Underlying Mechanisms of Listening
Building Trust and Feeling Well: Examining Intraindividual and Interpersonal Outcomes and Underlying Mechanisms of Listening
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DOI：
10.1080/10904018.2014.928211
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发表时间：
2015-01
影响因子：
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通讯作者：
Karina J. Lloyd;Diana Boer;A. Kluger;S. Voelpel
中科院分区：
文献类型：
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作者：
Karina J. Lloyd;Diana Boer;A. Kluger;S. Voelpel
我们调查了感知听力质量与个人（自我清晰度和情感幸福）和二元变量（社会吸引力和信任）的关系。具体来说，我们提出，感知倾听质量和情感幸福感之间的联系是由自我清晰度介导的，感知倾听和信任之间的联系是由社会吸引力介导的。我们从50个互不相识的学生二人组样本中获得了一个受控环境中的数据，其中叙述者讲述了一个个人故事，而合作伙伴则默默地听着。数据显示与模型非常吻合。我们的工作通过阐明中介过程的作用，并通过展示在不熟悉的二人组的背景下感知听力质量的相关性，扩大了对听力的理解。
We investigated perceived listening quality in relation to individual (self-clarity and emotional well-being) and dyadic variables (social attraction and trust). Specifically, we proposed that the link between perceived listening quality and emotional well-being is mediated by self-clarity, and that the link between perceived listening and trust is mediated by social attraction. We obtained data in a controlled setting from a sample of 50 unacquainted student dyads, in which the narrator told a personal story while the partner listened silently. The data showed a good fit to the model. Our work expands the understanding of listening by illuminating the role of mediating processes and by demonstrating correlates of perceived listening quality in the context of unacquainted dyads.