Volunteer motivation: A field study examining why some do more, while others do less
Volunteer motivation: A field study examining why some do more, while others do less
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DOI：
10.1002/jcop.21939
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发表时间：
2018-04-01
影响因子：
2.3
通讯作者：
Shoup, Zachary D.
中科院分区：
文献类型：
--
作者：
Cady, Steven H.;Brodke, Michelle;Shoup, Zachary D.
在非营利组织中，激励志愿者参与特定活动是一项挑战，因为这些活动可能发生在非结构化的环境中。因此，尽管成员们最初对这项事业作出了承诺，但他们却脱离了工作。文献中的一个重要机会是从志愿者的角度来研究动机;更具体地说，是为了测试自我效能、集体效能和感知到的组织支持对三个动机结果（努力、绩效和满意度）的差异影响。我们的重点是志愿者的动机，以支持一个特定的事件或项目。在个人层面上梳理出一个人对他们群体的有效信念的影响是一个重要的贡献，但还有待检验。使用285名志愿者的数据，结果表明，集体效能和感知的组织支持积极影响志愿者的满意度。一个重要的对比，我们证实，不像自我效能感和感知组织支持，是集体效能感的努力，这反过来又影响性能的负相关。我们能够隔离的独特关系，证实了现存的研究方面的自我效能感和感知组织支持。因此，排除了虚假关系的可能性，增加了新发现的可信度。
In nonprofit organizations, motivating volunteers for particular activities is challenging because they can take place in unstructured environments. Therefore, members are disengaged despite their initial commitment to the cause. An important opportunity in the literature is to examine motivation from the perspective of the volunteer; and, more specifically, to test for the differential impact that self-efficacy, collective efficacy, and perceived organizational support have on three motivational outcomes: effort, performance, and satisfaction. Our focus is on volunteer motivation to support a specific event or project. Teasing out the impact of one's efficacious beliefs about their group at the individual level is an important contribution that has yet to be examined. Using data from 285 volunteers, results indicate that collective efficacy and perceived organizational support positively influence volunteer satisfaction. An important contrast we confirmed, unlike self-efficacy and perceived organizational support, was collective efficacy's negative relationship to effort, which in turn affected performance. We were able to isolate the unique relationships, corroborating extant research with respect to self-efficacy and perceived organizational support. As a result, the potential for spurious relationships was ruled out, adding credibility to the new findings.