Incentives at the counter: An empirical analysis of surcharging card payments and payment behaviour in the Netherlands

Incentives at the counter: An empirical analysis of surcharging card payments and payment behaviour in the Netherlands
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DOI:
10.1016/j.jbankfin.2009.09.008
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发表时间:
2010-08-01
影响因子:
3.7
通讯作者:
van Renselaar, Corry
van Renselaar, Corry
中科院分区:
经济学2区
文献类型:
--
作者:
Bolt, Wilko;Jonker, Nicole;van Renselaar, Corry

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In card payment systems, no-surcharge rules prohibit merchants from charging consumers extra for card payments. However, such rules are prohibited in the Netherlands. Dutch retailers are allowed to surcharge consumers for debit card use. This setting permits an empirical analysis of the impact of surcharging card payments on merchant acceptance and consumer payment choice. Based on consumer and retailer survey data, our analysis shows that surcharging steers consumers away from using debit cards towards cash. Half of the observed difference in debit card payment shares across retailers can be explained by this surcharge effect. Removing debit card surcharges may induce cost savings of more than EUR 50 million in the long run. (C) 2009 Elsevier B.V. All rights reserved.