Ready to be a Silver Surfer? A Meta-analysis on the Relationship Between Chronological Age and Technology Acceptance
Ready to be a Silver Surfer? A Meta-analysis on the Relationship Between Chronological Age and Technology Acceptance
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DOI：
10.1016/j.chb.2018.01.020
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发表时间：
2018-07-01
影响因子：
9.9
通讯作者：
Krumm, Stefan
中科院分区：
文献类型：
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作者：
Hauk, Nathalie;Hueffmeier, Joachim;Krumm, Stefan
这项荟萃分析解决了我们这个时代的两个主要问题：技术扩散和社会老龄化。也就是说，我们研究实际年龄与技术接受度之间的关系。相关初步研究报告的结果不一致。为了整合这些文献，当前的荟萃分析包括 144 项研究，涵盖随机效应模型中不同类型的技术和技术用户。根据我们的理论，我们发现年龄总体上与感知易用性 (p =.25)、感知有用性 (p =.09) 和使用技术的意图 (p =.07) 呈负相关。这些效应随着时间的推移是稳定的，因此不仅仅是队列效应。荟萃分析中介模型显示，年龄与（a）感知有用性和（b）使用意图之间的联系均通过感知易用性完全中介。此外，结果受到技术类型的影响，因此只有当技术不能满足老年人的普遍需求时，年龄效应才明显。我们的结论是，年龄仅与特定的技术感知（感知的易用性）相关，并且仅与特定的技术相关。因此，我们挑战普遍的年龄刻板印象，并呼吁对特定技术进行年龄敏感的设计。 (C) 2018 Elsevier Ltd. 保留所有权利。
This meta-analysis addresses two major issues of our time: the proliferation of technologies and the aging of society. That is, we investigate how chronological age relates to technology acceptance. Pertinent primary studies reported inconsistent results. To integrate this literature, the current meta-analysis includes 144 studies covering different types of technologies and technology users in a random effects model. In line with our theorizing, we found that age was overall negatively related to perceived ease of use (p =.25), perceived usefulness (p =.09), and intention to use a technology (p =.07). These effects were stable over time and thus no mere cohort effects. A meta-analytic mediation model revealed that the links from age to (a) perceived usefulness and (b) intention to use were both fully mediated through perceived ease of use. Furthermore, results were moderated by type of technology, such that age-effects were only evident for technologies that do not address the prevailing needs of older adults. We conclude that age is only related to specific technology perceptions (perceived ease of use) and only for specific technologies. Thus, we challenge prevailing age stereotypes and call for an age-sensitive design of specific technologies. (C) 2018 Elsevier Ltd. All rights reserved.