Un Grano de Arena: Infrastructural Care, Social Media Platforms, and the Venezuelan Humanitarian Crisis
Un Grano de Arena: Infrastructural Care, Social Media Platforms, and the Venezuelan Humanitarian Crisis
复制标题
Un Grano de Arena：基础设施护理、社交媒体平台和委内瑞拉人道主义危机
DOI：
10.1145/3432946
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发表时间：
2021
影响因子：
--
通讯作者：
Michaelanne Dye
中科院分区：
文献类型：
--
作者：
Michaelanne Dye
委内瑞拉正处于人道主义危机之中。除了食品和药品短缺之外，自 2014 年以来暴力犯罪急剧增加，导致大批人逃离该国。为了应对委内瑞拉的朋友和家人所面临的持续的物质、信息和数字基础设施崩溃，委内瑞拉侨民成员转向社交媒体平台来支持他们留下的人。通过半结构化访谈和参与者观察，我揭示了参与者如何为委内瑞拉人民形成关键基础设施。我将参与者的行为描述为基础设施关怀——基础设施行动是通过对资源、关系和基础设施的持续管理来关怀远距离他人的一种形式。基础设施护理包括关系性、协商性和辩证性的行动，这些行动提供了关键的支持，同时也产生了持续的紧张局势，因为参与者在地理上远离危机，并且通过参与，被迫面对自己的创伤经历。除了提出基础设施护理的视角外，本文还有助于我们理解人们如何远程应对持续的人道主义危机，以及社交媒体平台如何适应更广泛的努力生态。
Venezuela is in the midst of a humanitarian crisis. In addition to food and medicinal shortages, violent crime has risen dramatically since 2014, spurring a mass exodus from the country. In order to cope with persistent material, informational, and digital infrastructural breakdowns that their friends and family in Venezuela are facing, members of the Venezuelan diaspora have turned to social media platforms to support people they left behind. Through semi-structured interviews and participant observation, I uncover the ways participants form a critical infrastructure for people in Venezuela. I describe participants' actions as infrastructural care --- infrastructural action as a form of caring for others at a distance through the ongoing management of resources, relationships, and infrastructures. Infrastructural care consists of relational, negotiated, and dialectic actions that provide critical support while also generating ongoing tensions as participants are geographically separated from the crisis and, through their involvement, are forced to confront their own experiences of trauma. In addition to proposing the lens of infrastructural care, this paper contributes to our understandings of the ways people cope with an ongoing humanitarian crisis at a distance and how social media platforms fit in with wider ecologies of efforts.