Heavy-traffic limits for waiting times in many-server queues with abandonment
Heavy-traffic limits for waiting times in many-server queues with abandonment
复制标题
高流量限制多服务器队列中的等待时间并放弃
DOI:
10.1214/09-aap606
复制
发表时间:
2008
影响因子:
1.8
通讯作者:
W. Whitt
中科院分区:
文献类型:
--
作者:
Rishi Talreja;W. Whitt
We establish heavy-traffic stochastic-process limits for waiting times in many-server queues with customer abandonment. If the system is asymptotically critically loaded, as in the quality-and-efficiency-driven (QED) regime, then a bounding argument shows that the abandonment does not affect waiting-time processes. If instead the system is overloaded, as in the efficiency-driven (ED) regime, following Mandelbaum et al. [Proceedings of the Thirty-Seventh Annual Allerton Conference on Communication, Control and Computing (1999) 1095--1104], we treat customer abandonment by studying the limiting behavior of the queueing models with arrivals turned off at some time $t$. Then, the waiting time of an infinitely patient customer arriving at time $t$ is the additional time it takes for the queue to empty. To prove stochastic-process limits for virtual waiting times, we establish a two-parameter version of Puhalskii's invariance principle for first passage times. That, in turn, involves proving that two-parameter versions of the composition and inverse mappings appropriately preserve convergence.