SOCIAL PSYCHOLOGICAL-ASPECTS OF COMPUTER-MEDIATED COMMUNICATION
SOCIAL PSYCHOLOGICAL-ASPECTS OF COMPUTER-MEDIATED COMMUNICATION
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DOI：
10.1037/0003-066x.39.10.1123
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发表时间：
1984-01-01
影响因子：
16.4
通讯作者：
MCGUIRE, TW
中科院分区：
文献类型：
--
作者：
KIESLER, S;SIEGEL, J;MCGUIRE, TW
描述了电子通信带来的一些问题，包括时间和信息处理压力、缺乏规范的反馈、戏剧性的弱点、缺乏地位和位置线索、社会匿名性以及计算规范和不成熟的礼仪。阐述了一种研究电子传播的社会心理效应的实证方法，并讨论了社会心理学研究如何有助于更深入地理解计算机和社会中的技术变革以及计算机中介传播(CMC)。描述了一系列探索人们如何参与CMC以及计算机化如何影响群体努力以达成共识的研究；结果表明，在面对面的会议和同时通过计算机连接的话语和通过电子邮件进行的交流中，群体在参与、决策和互动方面存在差异。研究结果归因于缺乏信息反馈的协调困难，缺乏控制讨论的社会影响线索，以及缺乏非语言参与和缺乏规范的去人格化。(参考文献103)
Describes some of the issues raised by electronic communication, including time and information-processing pressures, absence of regulating feedback, dramaturgical weakness, paucity of status and position cues, social anonymity, and computing norms and immature etiquette. An empirical approach for investigating the social psychological effects of electronic communication is illustrated, and how social psychological research might contribute to a deeper understanding of computers and technological change in society and computer-mediated communication (CMC) is discussed. A series of studies that explored how people participate in CMC and how computerization affects group efforts to reach consensus is described; results indicate differences in participation, decisions, and interaction among groups meeting face to face and in simultaneous computer-linked discourse and communication by electronic mail. Findings are attributed to difficulties of coordination from lack of informational feedback, absence of social influence cues for controlling discussion, and depersonalization from lack of nonverbal involvement and absence of norms.(103 ref)(PsycINFO Database Record (c) 2016 APA, all rights reserved)