Dynamics of performance measurement and organizational culture
Dynamics of performance measurement and organizational culture
复制标题
绩效衡量和组织文化的动态
DOI:
10.1108/01443570610710579
复制
发表时间:
2006
影响因子:
9.9
通讯作者:
T. Turner
中科院分区:
文献类型:
--
作者:
U. Bititci;K. Mendibil;S. Nudurupati;P. Garengo;T. Turner
Purpose – This research paper aims to model the dynamic relationship between performance measurement, management styles and organisational culture, in order to develop a better understanding of the causal linkages between these three areas.Design/methodology/approach – The related literature on performance measurement, management control systems and management information systems, in the context of organisational culture, is examined and a framework for mapping the interplay of the three areas is developed. The research is based around five case studies where performance measurement systems were implemented in action research programmes, using identical implementation methods, by the same research team. The use of the performance measurement systems was then observed over a period of time in relation to the implementation lifecycle, changes to management style and organisational structure over time. The dynamic relationships were then mapped using the framework developed. Patterns were observed, which led...