Impact of supply chain management practices on firm performance Empirical evidence from a developing country

Impact of supply chain management practices on firm performance Empirical evidence from a developing country
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DOI:
10.1108/ijrdm-06-2015-0076
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发表时间:
2017-01-01
影响因子:
4.4
通讯作者:
Sheorey, Pratima Amol
Sheorey, Pratima Amol
中科院分区:
管理学4区
文献类型:
--
作者:
Gandhi, Aradhana Vikas;Shaikh, Ateeque;Sheorey, Pratima Amol

文献摘要

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目的-本研究的目的是调查在印度这样的发展中国家,供应链管理实践(SCMP)对供应链绩效(SCP)和企业绩效(FP)的采纳和实施情况。设计/方法/方法-从印度有组织零售企业的供应链负责人那里收集了125份回复,进行了一项实证研究。建立了SCMP、SCP和FP三者之间关系的理论模型。通过中介多元回归分析对理论模型进行检验。研究结果表明,SCMP与SCP、FP呈正相关。客户关系管理和供应商关系管理被认为是最重要的供应链管理,在印度有组织的零售环境中对FP的影响最大。研究限制/影响-本研究采用知觉绩效测量。未来的研究可以使用利润和销售增长等实际绩效参数来更好地量化供应链管理在这种情况下的好处。原创性/价值-这项研究试图在新兴市场印度的有组织零售背景下,对供应链管理对FP的影响进行实证测试。
Purpose - The purpose of this paper is to investigate the adoption and implementation of supply chain management practices (SCMPs) on supply chain performance (SCP) and firm performance (FP) in the organized retail industry in a developing country like India.Design/methodology/approach - An empirical study was conducted on a sample size of 125 responses collected from the supply chain heads of organized retail firms in India. A theoretical model was developed depicting the relationship between SCMPs, SCP and FP. The theoretical model was tested using mediating multiple regression analysis.Findings - This research suggests that the SCMPs are positively related to SCP and FP. Customer relationship management and supplier relationship management are reported as the most important SCMPs, which had the maximum impact on the FP in the organized retailing context in India.Research limitations/implications - The research employed perceptual performance measures. Future studies can use actual performance parameters like profit and sales growth to better quantify the benefits of SCM in this context.Originality/value - This research is an attempt to empirically test the impact of SCMPs on FP in organized retailing context in an emerging market, India.