Surviving an "Eternal September": How an Online Community Managed a Surge of Newcomers
Surviving an "Eternal September": How an Online Community Managed a Surge of Newcomers
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熬过“永恒的九月”：在线社区如何应对新移民激增
DOI：
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发表时间：
2016
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影响因子：
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通讯作者：
Benjamin Mako Hill
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作者：
C. Kiene;A. Monroy;Benjamin Mako Hill
我们对Reddit内Nosleep社区的参与者进行访谈进行了定性分析，数以百万计的恐怖小说的粉丝和作家聚集在一起。我们探索社区如何处理新成员的大量，突然和持续的增加。尽管诸如Usenet臭名昭著的“永恒的9月”之类的现有理论和故事表明，大量新移民可能会伤害在线社区，但我们的采访表明，Nosleep在没有重大事件的情况下幸存下来。我们建议Nosleep的三个特征使其可以优雅地管理新移民的快速涌入：（1）一个积极且协调良好的管理员组，（2）一种共同的社区意识，促进了社区适应，以及（3）技术系统这减轻了规范违规。我们还指出了一些重要的权衡和限制。
We present a qualitative analysis of interviews with participants in the NoSleep community within Reddit where millions of fans and writers of horror fiction congregate. We explore how the community handled a massive, sudden, and sustained increase in new members. Although existing theory and stories like Usenet's infamous "Eternal September" suggest that large influxes of newcomers can hurt online communities, our interviews suggest that NoSleep survived without major incident. We propose that three features of NoSleep allowed it to manage the rapid influx of newcomers gracefully: (1) an active and well-coordinated group of administrators, (2) a shared sense of community which facilitated community moderation, and (3) technological systems that mitigated norm violations. We also point to several important trade-offs and limitations.