How do Older Adults feel about engaging with Cyber-Security?
How do Older Adults feel about engaging with Cyber-Security?
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DOI：
10.1002/hbe2.291
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发表时间：
2021-10-17
影响因子：
10.3
通讯作者：
Briggs, Pam
中科院分区：
文献类型：
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作者：
Morrison, Benjamin;Coventry, Lynne;Briggs, Pam
老年人越来越成为网络攻击的目标；然而，很少有研究调查他们对参与保护性网络安全行为的感受。我们开发并应用了一项新颖的卡片分类任务，以了解老年人对保护性网络安全行为的看法，并确定影响他们执行这些行为的信心的因素。对英国老年人进行了 19 次任务辅助访谈。一项主题分析显示，老年人认为保护性在线行为很重要，但他们脱离的原因分为三类：我不想（本质上是因为成本大于收益）、我不需要（例如，因为这不是我的责任）和我不能（包括对做错事的高度焦虑）。参与保护行为的基本信心取决于三个因素：个人能力（与良好的计算机自我效能和相关过去经验相关）、支持（拥有良好的信息和建议网络）和需求（及时了解最新建议的努力）。最终，我们发现老年人渴望保护自己，但缺乏适当的支持，我们讨论了对开发人员、研究人员和政策制定者的影响。本文探讨了老年人对常见网络安全行为的看法。我们引入了一种有效的卡片分类方法，用于激发老年人的安全感。我们应用这一点来确定老年人可能不参与安全行为的原因，以及确定老年人积极避免参与安全行为的许多原因。
Older adults are increasingly a target for cyber-attacks; however, very little research has investigated how they feel about engaging in protective cyber-security behaviors. We developed and applied a novel card-sorting task to elicit how older adults feel about protective cyber-security behaviors and to identify the factors that impact their confidence in executing these behaviors. Nineteen task-assisted interviews were conducted with UK older adults. A thematic analysis revealed that older adults see protective online behaviors as important, but their reasons for disengagement fell into three categories: I do not want to (essentially, because the costs outweigh the benefits), I do not need to (e.g. because it is not my responsibility), and I am unable to (which includes heightened anxiety about doing something wrong). Underlying confidence around engagement with protective behaviors was a function of three factors: personal competence (related to good computer self-efficacy and relevant past experience), support (having a good network for information and advice), and demand (the effort of keeping up to date with the latest advice). Ultimately, we found that older adults are keen to protect themselves but are lacking appropriate support and we discuss implications for developers, researchers, and policy makers. This paper explores older adults' perceptions of common cyber-security behaviors. We introduce an effective card sorting methodology for security elicitation in older adults. We apply this to identify reasons as to why older adults may not engage in security behaviors as well as identifying a number of reasons why older adults actively avoid engaging in security behaviors.