Survey of CAMHS clinicians about their experience of remote consultation: brief report.
Survey of CAMHS clinicians about their experience of remote consultation: brief report.
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DOI：
10.1192/bjo.2020.160
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发表时间：
2021-01-13
期刊：
影响因子：
5.4
通讯作者：
Ford TJ
中科院分区：
文献类型：
--
作者：
Bhardwaj A;Moore A;Cardinal RN;Bradley C;Cross L;Ford TJ
Covid-19 危机迫使国家卫生服务 (NHS) 儿童和青少年心理健康服务 (CAMHS) 迅速采用远程咨询。本研究旨在了解从业人员在英格兰东部的一个 NHS 信托机构中跨 CAMHS 快速实施远程咨询的经验。通过一份简短的调查问卷收集数据，记录临床医生在远程提供服务后的经验。该调查问卷在“封锁”之前开始，重点关注评估咨询（n = 102），作为计划转向虚拟评估的一部分。由于远程咨询的推出在封锁期间延长，我们将调查问卷扩展到包括所有远程临床接触者 (n = 202)。尽管最初的担忧程度很高，但临床医生的报告总体上是积极的；然而重要的是，他们的经历因团队而异。当面对面工作的限制取消时，建议采用远程和面对面服务提供的混合方法，以优化访问和容量，同时保持有效和安全的护理。
The Covid-19 crisis necessitated rapid adoption of remote consultations across National Health Service (NHS) child and adolescent mental health services (CAMHS). This study aimed to understand practitioners’ experiences of rapid implementation of remote consultations across CAMHS in one NHS trust in the east of England. Data were collected through a brief questionnaire documenting clinicians’ experiences following remote delivery of services. The questionnaire began before ‘lockdown’ and focused on assessment consultations (n = 102) as part of a planned move to virtual assessment. As the roll-out of remote consultations was extended at lockdown, we extended the questionnaire to include all remote clinical contacts (n = 202). Despite high levels of initial concern, clinicians’ reports were positive overall; importantly, however, their experiences varied by team. When restrictions on face-to-face working are lifted, a blended approach of remote and face-to-face service delivery is recommended to optimise access and capacity while retaining effective and safe care.
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