Quality management of body donation program at the University of Padova
Quality management of body donation program at the University of Padova
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DOI：
10.1002/ase.1285
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发表时间：
2012-09-01
影响因子：
7.3
通讯作者：
De Caro, Raffaele
中科院分区：
文献类型：
--
作者：
Porzionato, Andrea;Macchi, Veronica;De Caro, Raffaele
质量管理改进已成为近年来医学教育关注的焦点。帕多瓦大学的身体和身体部位捐赠计划（身体捐赠计划）最近通过了全球质量管理标准ISO 9001：2008认证。本研究的目的是说明上述标准如何有助于提高遗体捐献程序的效率以及医学教育的质量和产出。该方案通过以下相互关联的程序进行管理：收集遗体捐献、死亡证明、数据和活体捐献者的身体部位;尸体的运输和鉴定;尸体、身体部位、设备、仪器的管理，必要材料的采购，以及开设解剖学培训课程;预防和纠正行动的管理;文件和登记的管理;内部和外部质量审核的管理;以及结果和改进计划的审查。通过问卷调查，确定了监测指标，包括每年捐赠者和捐赠器官的数量、教育课程以及学习者和捐赠者的满意度。过程管理方法，医疗，技术和行政人员在定义程序中的综合参与，以及监测指标的应用，可以在身体捐赠计划的各个方面提高质量。Anat Sci Educ.（c）2012年美国解剖学家协会。
Quality management improvement has become a recent focus of attention in medical education. The program for the donation of bodies and body parts (Body Donation Program) at the University of Padova has recently been subjected to a global quality management standard, the ISO 9001:2008 certification. The aim of the present work is to show how the above standard is useful in enhancing the efficiency of body donation procedures and the quality and output of medical education. The program is managed by means of the following interlinked procedures: the collection of body donations, death certificates, data, and body parts from living donors; the transportation and identification of cadavers; the management of bodies, body parts, equipment, instruments, purchasing of necessary materials, and setting up anatomical training sessions; the management of preventive and corrective actions; the management of documents and registration; the management of internal and external quality audits; and the review of outcomes and improvement planning. Monitoring indicators are identified in the numbers of donors and of donated body parts per year, education sessions, and satisfaction of learners and donors, as evaluated by questionnaires. The process management approach, the integrated involvement of medical, technical, and administrative staff in defining procedures, and the application of monitoring indicators allow quality improvement in all aspects of the Body Donation Program. Anat Sci Educ. (c) 2012 American Association of Anatomists.