Response to Letter: Secondary use of electronic health record data for clinical workflow analysis.
Response to Letter: Secondary use of electronic health record data for clinical workflow analysis.
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对信的回应:电子健康记录数据的二次使用用于临床工作流程分析。
DOI:
10.1093/jamia/ocy030
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发表时间:
2018
期刊:
影响因子:
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通讯作者:
Chiang,MichaelF
中科院分区:
文献类型:
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作者:
Hribar,MichelleR;Chiang,MichaelF
Response: Drs Black and Klubert raise 3 points in their letter about the limitations of using electronic health record (EHR) timestamp data for workflow timing and modeling 1:(1) Our methodologies may not generalize to other specialties beyond ophthalmology. We agree that different workflows in other medical specialties may not be accurately represented by EHR timestamps. We note, however, that a key part of our methodology involves careful analysis and mapping of those individual workflows to EHR timestamps before using them. We are pleased that our methods appear to work among 27 different providers within a single ophthalmology department, and hope other researchers will be interested in applying them in other settings.(2) Our methodologies do not time the granular details of the patient encounter. We agree that this is correct, but note that the goal of this publication was not to measure specific EHR activities during a patient encounter. Instead, our goals were to estimate clinical exam times and documentation time, and to identify trainee involvement in the encounter. We are currently extending our research to develop methodologies for measuring more granular activities.(3) Our methodologies reflect provider EHR use, which may not match actual provider activity during the patient encounter. We completely agree with this limitation and noted it in the paper. Again, we emphasize that the purpose of our study was studying the use of EHR timestamps in workflow research regardless of whether the EHR activity took place during the encounter or after it. We agree with Drs Klubert and Black’s statement that improvement in EHR user interfaces and clinical workflow is warranted. 2–4Overall, we have found that the large volume of readily available EHR data is a distinct benefit for workflow studies, if used carefully. While imperfect, it can be used for simulation models testing changes to staffing, clinic workflows, clinic resources, etc., since they evaluate relative rather than absolute comparisons. Similarly, EHR timing data can be used to compare the relative difference in clinic times after changes are implemented, assuming that EHR use patterns remained the same. We appreciate Drs Klubert and Black’s anecdotes of their challenges with EHR timestamps in their letter, and encourage them to publish their findings in the future so we can compare our specific results with theirs.