Working with Digital Records: Developing Tool Support
Working with Digital Records: Developing Tool Support
复制标题
处理数字记录：开发工具支持
DOI：
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发表时间：
2006
期刊：
影响因子：
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通讯作者：
T. Rodden
中科院分区：
文献类型：
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作者：
Andy Crabtree;A. French;C. Greenhalgh;T. Rodden
电子社会科学正在进行的一系列研究旨在了解新形式的数字记录的潜力，以支持社会科学调查。在本文中，我们解决了这个方案提出的挑战，在努力了解互动在新兴的数字环境。通过参与者的互动产生的数字记录提供了新的资源，以支持民族志调查。建立和扩展在该领域的先前研究，我们概述了工具的具体要求，以支持数字记录的工作，支持民族志调查的对象。我们回顾了“使数字记录发挥作用的工作”，以突出对数字记录进行的各种操作，作为这项工作的一个特点，这反过来又突出了技术支持的领域。在分析数字记录使用中所涉及的工作时，我们不仅确定了塑造电子社会科学应用发展的要求，我们还发现并阐明了此类研究中出现的重大实质性发现：也就是说，记录的事件顺序和“真实的世界”之间的根本区别，事件的真实的时间的相互作用顺序以及这对继续研究新兴数字环境中的交互作用的影响。
An ongoing strand of research in e-Social Science is directed towards understanding the potential of new forms of digital record to support social science inquiry. In this paper we address the challenges raised by this programme in the effort to understand interaction in emerging digital environments. Digital records generated through participants’ interactions provide new resources to support ethnographic inquiry. Building on and extending prior research in the field, we outline specific requirements for tools to support the work whereby digital records are made into objects that support ethnographic inquiry. We review the ‘work that makes digital records work’ to highlight the kinds of operations that are performed on digital records as a feature of this work, which in turn highlight areas for technical support. In unpacking the work implicated in the use of digital records we not only identify requirements shaping the development of e-social science applications, we also uncover and articulate a significant substantive finding to emerge from this kind of research: namely, the fundamental difference between the recorded order of events and the ‘real world, real time’ interactional order of events and the implications this has for continued study of interaction in emerging digital environments.