Contextuality of participation in IS design: a developing country perspective

Contextuality of participation in IS design: a developing country perspective
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参与信息系统设计的背景:发展中国家的视角

DOI:
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发表时间:
2004
期刊:
PDC 04
影响因子:
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通讯作者:
Z. B. Quraishy
Z. B. Quraishy
中科院分区:
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文献类型:
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作者:
S. Puri;E. Byrne;J. L. Nhampossa;Z. B. Quraishy

文献摘要

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信息系统设计的启发式方法在过去的三十年中已经发展起来,主要是在斯堪的纳维亚半岛,欧洲,最近在美国。然而,关于发展中国家环境中的参与性设计方法和技术的研究和辩论有限且不重要。本文探讨了发展中国家的三个案例研究,在这些国家,参与性方法已被用于卫生信息系统的设计和实施。调查揭示了设计的政治,参与的性质,以及进行设计项目的方法,工具和技术是根据这些设置中所面临的社会经济,文化和政治情况的多样性而形成的。虽然在三个案例研究中可以找到共同的战略,如能力建设,但最突出的是参与性设计的背景性质的重要性。关于信息系统中的参与式设计,没有适用于所有情况的单一算法最佳实践。
Participatory approaches to information systems design have evolved over approximately the last three decades, mainly in Scandinavia, Europe, and lately in the US. However there has been limited and peripheral research and debates over participatory design approaches and techniques in developing country settings. This paper explores three case studies in developing countries where participatory approaches have been used in the design and implementation of health information systems. The investigation reveals the politics of design, the nature of participation, and the methods, tools and techniques for carrying out design projects are shaped with respect to the diversity of the socio-economic, cultural and political situations faced in each of these settings. Though common strategies, such as capacity development, could be found that cut across the three case studies it is the importance of the contextual nature of participatory design that emerges most strongly. There is no single algorithmic best practice regarding participatory design in information systems which is applicable to all situations.