EXPERIENCE WITH A STRUCTURE, PROCESS AND OUTCOME FRAMEWORK FOR EVALUATING AN INFORMATION-SYSTEM
EXPERIENCE WITH A STRUCTURE, PROCESS AND OUTCOME FRAMEWORK FOR EVALUATING AN INFORMATION-SYSTEM
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DOI：
10.1016/0305-0483(94)90030-2
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发表时间：
1994-09-01
影响因子：
6.9
通讯作者：
FORSTER, D
中科院分区：
文献类型：
--
作者：
CORNFORD, T;DOUKIDIS, GI;FORSTER, D
评估任何信息系统的质量和性能都存在许多问题，但当其打算在发展中国家环境中使用时，这些问题尤其严重。 本文根据发展中国家医疗决策辅助系统的经验，介绍了对此类系统进行结构化评估的案例。 本文提供了一个框架来结合信息系统和卫生政策分析领域的工作来完成评估任务。 所使用的模型是围绕系统结构、其支持的过程以及其使用的结果这三个概念构建的。 然后，这个由三部分组成的分析应用于三个主要层面：系统的功能、人类和用户的观点以及系统的整体影响，在本例中是对医疗保健系统的影响。
There are a number of problems in assessing the quality and performance of any information system, but these are particularly acute when it is intended for use within a developing country environment. This paper presents the case for structured evaluation of such systems, based on experience with a medical decision-aid system for developing countries. The paper provides a framework to approach the evaluation task combining work in the area of information systems and health policy analysis. The model used is built around the three concepts of a system's structure, the process it supports and the outcome of its use. This three-part analysis is then applied at three main levels: that of the system's functioning, human and user perspectives and the overall impact of the system, in this case the impact on the health care system.