Assimilation and Diffusion of Web Technologies in Supply-Chain Management: An Examination of Key Drivers and Performance Impacts
Assimilation and Diffusion of Web Technologies in Supply-Chain Management: An Examination of Key Drivers and Performance Impacts
复制标题
DOI：
10.1080/10864415.2004.11044319
复制
发表时间：
2004-10
影响因子：
5
通讯作者：
C. Ranganathan;J. Dhaliwal;Thompson S. H. Teo
中科院分区：
文献类型：
--
作者：
C. Ranganathan;J. Dhaliwal;Thompson S. H. Teo
集成供应链管理（SCM）流行的一个关键原因是Web技术使供应链协调成为一种可行的管理和战略选择。本研究以管理信息科学、供应链和组织创新领域的研究为基础，探讨了在组织SCM中使用Web技术。基于对北美组织的广泛调查，它研究了网络技术系统对内部供应链功能的同化及其对组织间供应链网络的外部扩散，并探讨了相关的环境决定因素。研究结果表明，网络技术的内部同化和外部扩散都显著影响供应链管理实现的效益。供应商相互依赖和信息技术强度是影响企业外部扩散的重要环境因素。组织因素，例如IT单元结构的集中化和形式化，以及高层次的管理IT知识，是SCM功能中Web技术同化的重要驱动因素。
A key reason for the popularity of integrated supply-chain management (SCM) is that Web technologies have made supply-chain coordination a viable managerial and strategic option. Building on research in the areas of management information science, supply chains, and organizational innovation, this study explores the use of Web technologies for organizational SCM. Based on an extensive survey of North American organizations, it investigates the assimilation of Web technology systems into internal supply-chain functions and their external diffusion into interorganizational supply-chain networks, and also explores the relevant environmental determinants. The findings suggest that internal assimilation and external diffusion of Web technologies both significantly affect the benefits realized by SCM. Supplier interdependence and information technology (IT) intensity are important environmental factors affecting external diffusion. Organizational factors, such as centralization and formalization of the IT unit structure and high levels of managerial IT knowledge, are significant drivers of Web technology assimilation in the SCM function.