Rapid Contextual Design: A How-To Guide to Key Techniques for User-Centered Design
Rapid Contextual Design: A How-To Guide to Key Techniques for User-Centered Design
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快速情境设计：以用户为中心的设计关键技术的操作指南
DOI：
10.1145/1066322.1066325
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发表时间：
2004
期刊：
影响因子：
--
通讯作者：
Shelley Wood
中科院分区：
文献类型：
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作者：
K. Holtzblatt;J. Wendell;Shelley Wood
是否无法安排足够的时间将用户纳入设计过程？将精心设计的以用户为中心的设计技术融入到自己的标准设计实践中是否很困难？所需的资源是否看起来势不可挡？本手册介绍了快速CD，一种快节奏的，适应性强的上下文设计形式。Rapid CD是一本实用指南，适合任何需要实用指导的人，帮助他们了解如何使用情境设计流程并将其适应时间表和资源紧张的战术项目。快速上下文设计提供了关于构建项目和客户访谈、进行访谈和进行口译会议的详细建议。该手册引导您一步一步地组织数据，以便您可以看到您的关键问题，沿着新的解决方案，故事板来制定细节，以及纸上原型访谈来验证设计-所有这些都只需两人团队，只有几周的时间！* 包括带有实际客户数据的真实的项目示例，说明CD项目的实际工作方式。* 涵盖项目的整个范围，从决定访谈的数量和类型，到访谈设置和分析收集的数据。还包括各种不同类型项目的项目进度示例。* 提供了如何编写亲和性注释和亲和性标签、构建亲和性图的示例，以及合并序列模型的分步说明。* 展示了如何使用整合的数据来定义一个设计在紧迫的时间框架与愿景的例子，故事板，和纸上原型。* 推出CDTools，这是第一款旨在支持以客户为中心的设计的应用程序。
Is it impossible to schedule enough time to include users in your design process? Is it difficult to incorporate elaborate user-centered design techniques into your own standard design practices? Do the resources needed seem overwhelming? This handbook introduces Rapid CD, a fast-paced, adaptive form of Contextual Design. Rapid CD is a hands-on guide for anyone who needs practical guidance on how to use the Contextual Design process and adapt it to tactical projects with tight timelines and resources. Rapid Contextual Design provides detailed suggestions on structuring the project and customer interviews, conducting interviews, and running interpretation sessions. The handbook walks you step-by-step through organizing the data so you can see your key issues, along with visioning new solutions, storyboarding to work out the details, and paper prototype interviewing to iterate the design-all with as little as a two-person team with only a few weeks to spare! *Includes real project examples with actual customer data that illustrate how a CD project actually works. *Covers the entire scope of a project, from deciding on the number and type of interviews, to interview set up and analyzing collected data. Sample project schedules are also included for a variety of different types of projects. *Provides examples of how-to write affinity notes and affinity labels, build an affinity diagram, and step-by-step instructions for consolidating sequence models. *Shows how to use consolidated data to define a design within tight time frames with examples of visions, storyboards, and paper prototypes. *Introduces CDTools, the first application designed to support customer-centered design.